Legal Disclaimer

1. General Information

The information provided by Lala Cleaning Services ("we," "us," or "our") on our website and in our communications is for general informational purposes only. All services are provided on an "as-is" and "as-available" basis.

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2. Service Limitations

While we strive to ensure the accuracy and completeness of the services we provide, Lala Cleaning Services, makes no representations or warranties of any kind, express or implied, regarding the quality, reliability, or completeness of our cleaning services. We do not guarantee that our services will meet your expectations or that our cleaning services will be uninterrupted, timely, or error-free.

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3. Liability

To the fullest extent permitted by law, Lala Cleaning Services shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services or any errors or omissions in the content or information provided. This includes, but is not limited to, damages for loss of profits, goodwill, or other intangible losses.

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4. Client Responsibilities

Clients are responsible for ensuring that all items and surfaces to be cleaned are in suitable condition for the cleaning process. Lala Cleaning Services is not liable for any damage to items or surfaces that are not appropriately prepared or that are not covered under our service agreement. Clients should remove valuable or fragile items prior to our service and notify us of any specific concerns or instructions regarding the cleaning process.

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5. Pet Safety and Containment

• Secure Pets: Clients are responsible for ensuring that their pets are safely secured in a designated area away from the cleaning zone. This could be a separate room, crate, or outside if weather permits. This helps prevent pets from getting in the way of cleaning professionals, potentially being harmed by cleaning equipment or chemicals, or escaping the home.

• Inform the Cleaning Staff: Let the cleaning service know in advance that pets are present and provide any necessary instructions regarding handling or avoiding them.

• Use of Safe Products: If your pet has allergies or sensitivities, inform the cleaning company so they can use pet-friendly products. Some companies may require you to sign a waiver if they’re not equipped with special products.

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6. Behavioral Considerations

• Manage Anxious or Aggressive Pets: If your pet is known to be aggressive or anxious around strangers or loud noises (like vacuums or carpet cleaners), you should inform the cleaning service and take precautions to minimize stress on the pet. In some cases, you may need to arrange for your pet to be out of the home during the cleaning.

• Prevent Access to Cleaning Chemicals: Ensure pets do not come into contact with cleaning supplies or freshly cleaned areas (e.g., wet floors or treated carpets), as some chemicals may be harmful.

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7. Provide Necessary Pet Supplies

• Food, Water, and Toys: If the pet will be confined for an extended period during the cleaning, ensure they have access to food, water, and comfort items (like toys or bedding) in their designated space.

• Pet Waste Management: Clean up pet waste prior to the cleaning service arriving, especially if the cleaning involves floors or carpets, as this is usually the client's responsibility.

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8. Emergency Contact Information

• Provide the cleaning service with emergency contact information in case of an incident involving the pet (e.g., if the pet becomes distressed, aggressive, or escapes). This might include your phone number and the contact details of a trusted neighbor or a veterinarian.

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9. Schedule Cleaning at Appropriate Times

• Schedule Cleaning Around Routine: It’s often best to schedule cleaning services when your pet is not home, like during walks, at daycare, or while the pet is confined to a space where they are most comfortable. This minimizes disruption to your pet's routine and ensures the cleaners can work without interference.

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10. Special Instructions for Pet Areas

• Cleaning Pet Zones: If specific areas like pet beds, litter boxes, or feeding stations require cleaning, inform the service provider in advance. Some cleaning companies may charge extra for cleaning pet-related messes, so clarifying expectations is key.

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11. Indemnification

Clients agree to indemnify, defend, and hold harmless Lala Cleaning Services and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including but not limited to legal fees, arising out of or related to the use of our services or any breach of these terms.

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12. Changes to the Disclaimer

Lala Cleaning Services reserves the right to update or modify this disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

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13. Governing Law

This disclaimer is governed by and construed in accordance with the laws of Tennessee/USA. Any disputes arising from or related to this disclaimer, or our services shall be subject to the exclusive jurisdiction of the courts in Tennessee/USA.

For any questions or concerns regarding this disclaimer, please contact us at Lala Cleaning Services.

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Lala Cleaning Services
[4321 O'hara Dr
lalaservices22@gmail.com
865-258-7295​​​​​